Mom's pissed at home depot. Etrade is my peeve.

Those guys won't let me change the PIN on my debit card. 30 emails, hours on the phone, 4 PIN reminders fed-exed, and a total of three debit cards issued. There is a missing reference number that the robot asks for. VISA operator handles this so Etrade doesn't know. Can't find their arse in the dark. Finally the big excuse is that when they send PINs abroad, they don't allow you to 'personalize' it. .. Come on!!! You are supposed to change your PIN at regular intervals or anytime you think it's been compromised!!!!! Loose security or more likely, a lie to shut me up. I told them to cancel all of the debit cards. I'm gonna send letters to VISA and Etrade and force them to be accountable on paper.